< Shipping Info >
We ship to AUS Addresses Only.
ㆍOnce shipping begins, order information and invoice number will be sent via e-mail.
ㆍOur delivery partners (DHL & AUS POST) are currently experiencing delays. As a result your order may take longer to arrive. Please allow up to 14 business days before contacting us regarding your order. We apologise for any inconvenience this may have caused.
< Shipping Rates >
ㆍFree shipping for orders with total purchase amount AUS $60+ (Standard, 4~10 days) and Free Express shipping on orders over $120 with registered (signature on delivery) post.
1. Shipping Options
Please allow 1- 2 business days for the order to be processed and prepared for shipment.
| Shipping Option | Region | Delivery Time |
| Standard, DHL, Fedex | AUS | Approx. 5 ~14 days |
| Express (AUS stocks ONLY) | AUS | Approx. 3 ~ 7 days |
Shipping rates are automatically calculated based on amount of order. You can check it at the check-out page.
We advise to use a shipping address where someone is available to collect the parcel during business hours Monday-Friday. If no one is present at the time of delivery then the parcel may be taken to the nearest collection point (LPO) and a collection card will be left for you.
2. International Shipping for Out-of-stock Items
It is possible to ship from supplier directly (from Korea) on out-of-stock items - you should receive an email notification, and the shipping may take longer than expected.
3. Address Changes
Shipping information (address, phone number, etc.) may be modified only for orders that are “order complete” and “order confirmation” (billing information and shipping country may not be changed).
Check your order status in detail page on My Account > Order History.
If shipping information for your order can be changed, “Edit” button will be shown under the address.
To prevent any inconvenience, please note that order information may not be modified after the “processing” phase has begun.
< Check Your Order Status >
When your order is ready to be shipped, you will receive a shipping confirmation e-mail. This e-mail will contain shipping details, your tracking number, and links to the selected courier website. You can also check your order page.
< Out-of-Stock Items >
If an item in your order is out of stock after payment, you will receive notification via email. If you would like to be notified when the item is back in stock, please visit the product page and sign up for Email Restock Notification.
< Customer Service >
Contact our customer service for more information.
Customer Service Hours: Mon-Fri 09:00-18:00 (GMT+9)
E-mail: simplyji@hotmail.com
A premium skincare device with 3 skincare modes that help improving skin elasticity and enhancing absorption of active ingredients. (125g)
*Product Details:
• Dual head device for a comprehensive care - wide zone for caring wide areas such as cheeks, body parts and point zone for caring of circulation points on face and body
• Intensity level can be adjusted according to your skin sensitivity and need
• Compact size provides an easy yet professional skin care at home
*How to use:
1. Before using the device, wash the face and apply a skincare product.
2. Long-press the Power Button to turn on the device.
3. Short-press the Mode Button to select the desired mode. Red LED - High-Frequency (RF) Mode, Blue LED - Absorption (EP) Mode and Lavender LED - Firming (MC) Mode.
4. Short-press the Power Button to select the desired head zones (wide zone or point zone).
5. Short-press the Level Button to select the desired intensity level. For first-time users, level 1 is recommended.
6. Gently massage from the center to outer areas of skin for 5 minutes.
7. After use, remove any residue of cosmetics products using the included cleaner.
8. To avoid damage, not to let liquids get inside the device's operating part.
9. For High-Frequency (RF) Mode, it is recommended to use 3 times a week.
10. For Absorption (EP) Mode and Firming (MC) Mode, it can be used once a day.
*Avoid holding the device in one spot and continue to massage over different areas.
*While using High-Frequency (RF) Mode, do not use thick and oily skincare products, and products that contain oil, retinol, sunscreen, denatured alcohol as it may reduce the skincare effect.
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